Transactions are displayed via your Hugosave app following the current flow:
Generic Transaction Process
Cards transaction done
Pending merchant settlement (Up to 15 days)
Merchant performs settlement
Roundups occur on the day of settlement.
1. Once a transaction is done via online or physically at the merchant, your Hugosave Spend Account will automatically be deducted for the transaction.
2. Your transaction along with the transaction status will then be shown via your Spend Account Activity located on your Home page within the Hugosave app. (See below for an example)
Image a)
Image b)
The display of the transaction status depends on the merchant's settlement date and time for the transaction.
Transaction display status:
Settled - As shown in image a) once a transaction is settled the full display of the transaction along with the Round-up is shown.
Pending -The transaction is still pending the merchant's settlement and therefore displayed as per image b. Roundups will only occur when the transaction is settled.
For more information on Roundups - https://hugosave.zendesk.com/hc/en-gb/articles/1500010485821-What-are-Hugosave-Roundups-