If you are concerned that your Hugosave Visa Platinum Debit Card has been compromised, please lock your Hugosave Debit Card immediately via the app to prevent any further unauthorised payments.
Please verify if:
- You have made payments to this merchant in the past?
- The Hugosave Visa Platinum Debit Cards were made at a physical terminal?
- The payment that occurred was a delayed payment for something you had purchased?
If the information verified still resulted in you still believing that your Hugosave Visa Platinum Debit Card has been used fraudulently, please report it as lost or stolen via the Hugosave app as soon as possible and contact our support team.