Physical redemption or taking delivery of your precious metal is not currently available.
The precious metals purchased by you from Hugosave are stored at our designated Storage Facility. and insured by Lloyds of London. All precious metals held in storage shall always remain your property at all times.
We are considering the option for users to take delivery of smaller bars or coins in the future, subject to demand.
For more information on Hugosave's Precious Metals Agreement:
https://www.hugosave.com/gold-metal-agreement