Fraud & Complaints

Fraud & Complaints

• My Hugosave Account has been hacked
• How do I make a complaint or feedback?

Shared Responsibility Framework (SRF)

• What is the Shared Responsibility Framework (“SRF”)?
• What types of scams are covered under the SRF?
• What types of scams are excluded from the SRF?
• What should you do if you think you’re a victim of an unauthorised transaction?