System Maintenance:
Hugosave will be undergoing scheduled maintenance during the following period:
Start: 2 February 2026 (Mon) from 10:00 PM SGT
End: 3 February 2026 (Tue) at 04:00 AM SGT
During this maintenance window, the Hugosave app will be temporarily unavailable. You will not be able to access the app or perform any transactions.
Incoming deposits, eDDA top-ups, and eDDA auto top-ups will also not be available during this period.
Please refrain from making any top-ups to your account during the maintenance window. We recommend planning your transactions in advance to avoid any inconvenience.
Thank you for your understanding and support as we continue to improve the Hugosave app for you.
Date: 25 January 2026
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
25 January 2026 (Sun) from 12.00 AM - 6.00 AM SGT
Fast services including eDDA will be unavailable during this period.
Date: 18 January 2026
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
18 January 2026 (Sun) from 12.00 AM - 6.00 AM SGT
All services (Fast services including Paynow and ACT) will not be available during this period.
Date: 11 January 2026
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
11 January 2026 (Sun) from 12.00 AM - 6.00 AM SGT
All services (Fast services including Paynow and ACT) will not be available during this period.
System Maintenance: Precious Metals Trade Settlement
Your Assets, Verified and Secure
At Hugosave, we take the security and integrity of your Precious Metal physical holdings seriously. To ensure the highest standards of accuracy, our partner, Silver Bullion, will be performing a comprehensive year-end audit and physical stock take.
Settlement Pause Period:
Start: Monday, 29 December 2025
End: Wednesday, 31 December 2025
During this period, while we meticulously verify every ounce of metal in the vault, settlement for Precious Metals trades will be briefly paused.
Trading Remains Open:
You can continue to buy and sell Precious Metals as usual during this period.
Seamless Processing:
Trades placed during this window will be executed as usual and are expected to settle on Friday, 2 January 2026.
We appreciate your support as we perform this essential check to ensure your investments are accounted for with 100% precision.
System Maintenance: Hugosave will be undergoing scheduled maintenance during the following period:
Start: 13 December 2025 (Sat) from 08:00 PM SGT
End: 15 December 2025 (Mon) at 08:00 AM SGT
Incoming deposits, eDDA top-ups and eDDA auto top-ups will not be available during this period.
Please refrain from making any top-ups to your account during the maintenance window. We recommend planning your transactions in advance to avoid any inconvenience.
Thank you for your understanding and support as we continue to improve the Hugosave app for you.
Date: 23 November 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
23 November 2025 (Sun) from 12.00 AM - 6.00 AM SGT
Fast services including Paynow and ACT will not be available during this period.
Date: 18 October 2025
Scheduled Maintenance:
18 October 2025 (Sat) from 12.00 AM - 6.00 AM SGT
Hugosave services will be temporarily unavailable during this period, and all features of the Hugosave app will be inaccessible as we upgrade our systems.
This upgrade will help us build a stronger technological infrastructure to serve you better. We appreciate your patience and understanding.
Date: 18 October 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
18 October 2025 (Sat) from 12.00 AM - 5.00 AM SGT
eGiro services will be unavailable during this period.
Date: 26 October 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
26 October 2025 (Sun) from 12.00 AM - 6.00 AM SGT
Fast services including Paynow and ACT will not be available during this period.
Date: 21 September 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
21 September 2025, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Date: 24 August 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
24 August 2025, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Date: 17 August 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
17 August 2025, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Date: 15 June 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
15 June 2025, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Date: 14 June 2025
From 14 June 2025 11.00 pm SGT to 15 June 2025 4.00 am SGT, Hugosave services will be temporarily paused for upgrading. During this time, all services will not be available. This will allow us to provide you with a better technological infrastructure in the future.
Date: 7 June 2025
System Maintenance: Our partner BCS will be undergoing maintenance on:
7 June 2025 12.00am SGT to 6.00 am SGT,
eDDA services will be unavailable during this period. We will closely monitor the status to minimise any impact.
Date: 18 May 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
18 May 2025, 12.00 am - 6.00 am
18 May 2025, 9.00 am - 11.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Date: 24 April 2025
From 24 April 2025 12:00 am – 4:00 am SGT, Hugosave services will be temporarily paused for upgrading. During this time, all services will not be available. This will allow us to provide you with a better technological infrastructure in the future.
Date: 20 April 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
20 April 2025, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 16 March 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
16 March 2025, 12.00 am - 8.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 23 February 2025
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
23 February 2025, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 29 January 2025
From 29 January 2025 19.30 pm SGT to 30 January 2025 4.00 am SGT, Hugosave services will be temporarily paused for upgrading. During this time, all services will not be available. This will allow us to provide you with a better technological infrastructure in the future.
Date: 12 January 2025 (Cancelled)
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
12 January 2025, 12.00 am - 6.00 am (Cancelled)
Please reach out to help@hugosave.com if you have any further concerns.
Date: 17 November 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
17 November 2024, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 6 October 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
6 October 2024, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 15 September 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
15 September 2024, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 23 August 2024
From 23 August 2024, Thursday from 12 am SGT to 12.30am SGT, Hugosave services will be undergoing a scheduled maintenance. Please note that Hugosave Debit Card transactions will be temporarily unavailable during this period.
Date: 18 August 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
18 August 2024, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 25 June 2024
From 25 June 2024 12.00 am SGT to 25 June 2024 4.00 am SGT, Hugosave services will be temporarily paused for upgrading. During this time, all services will not be available. This will allow us to provide you with a better technological infrastructure in the future.
Date: 16 June 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
16 June 2004, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 12 May and 19 May 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
12 May 2024, 12.00 am - 8.00 am
19 May 2024, 12.00 am - 8.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 20, 21 and 28 April 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on:
20 April 2024, 12.00 am - 7.00 am
21 April 2024, 12.00 am - 6.00 am
28 April 2024, 12.00 am - 7.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 17 March 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on
17 March 2024, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 25 February 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on
25 February 2024, 12.00 am - 6.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 18 February 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on
18 February 2024, 12.00 am - 3.00 am
18 February 2024, 7.00 am - 11.00 am
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 10 February 2024
From 10 February 2024 11 pm SGT to 11 February 2024 1 am SGT, Hugosave services will be temporarily paused for upgrading. During this time, all services will not be available. This will allow us to provide you with a better technological infrastructure in the future.
Please note:
- Hugosave Debit Cards: Please ensure you have alternative payment options available during this period. Should you have any scheduled / recurring payments to any merchants (card on file), please ensure that alternative arrangements are made.
- Avoid transfers to and from Hugosave Accounts during this period.
- All buys and sells of Precious Metals and ETF Portfolios will not be available.
We assure you that all your balances, asset holdings, schedules and rewards remain safe and secured during this upgrade.
Thank you for your patience and understanding as we constantly improve our services and platform to provide you with a better experience.
Date: 17 January 2024
From 17 January 2024 10 pm SGT to 18 January 2024 8 am SGT, Hugosave services will be temporarily paused for upgrading. During this time, all services will not be available. This will allow us to provide you with a better technological infrastructure in the future.
Please note:
- Hugosave Debit Cards: Please ensure you have alternative payment options available during this period. Should you have any scheduled / recurring payments to any merchants (card on file), please ensure that alternative arrangements are made.
- Avoid transfers to and from Hugosave Accounts during this period.
- All buys and sells of Precious Metals and ETF Portfolios will not be available.
We assure you that all your balances, asset holdings, schedules and rewards remain safe and secured during this upgrade.
Thank you for your patience and understanding as we constantly improve our services and platform to provide you with a better experience.
Date: 14 January 2024
System Maintenance: Our banking partner DBS will be undergoing maintenance on
14 January 2024, 12 am - 5.00 am.
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Please reach out to help@hugosave.com if you have any further concerns.
Date: 26 November 2023
System Maintenance: Our banking partner DBS will be undergoing maintenance on
26 November 2023, 3 am - 7.00 am.
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Date: 18 November 2023
System Maintenance: Our banking partner DBS will be undergoing maintenance on
18 November 2023, 1 am - 6.00 am.
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Date: 04 November 2023
System Maintenance: Our banking partner DBS will be undergoing maintenance on
04 November 2023, 1 am - 1.30 am.
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Date: 03 September 2023
System Maintenance: Our banking partner DBS will be undergoing maintenance on
03 September 2023, 1 am - 4.30 am.
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Date: 01 September 2023
Gold markets will be closed on 1 Sept 23 (public holiday).
Date: 25 June 2023
System Maintenance: Our banking partner DBS will be undergoing maintenance on
25 June 2023, 12 am - 6 am.
Sending and Receiving of money will be temporarily unavailable during the maintenance period. We will closely monitor the status to minimise any impact.
Date: 09 May 2023
Please be advised that gold transactions will be temporarily unavailable from 9 May 23, 2300hrs to 10 May 2023, 0700hrs. Gold buy/sell will resume on 10 May 23, 0700hrs.
Date: 29 March 2023
Please be advised that the gold transactions are temporarily unavailable from 31 March 2023, 2000hrs to 1 April 2023, 0500hrs. Gold buy/sell resumes when markets open on 3 April 2023, 0600hrs.