Date: 22 March 2025
We are facing a temporary performance issue affecting some app functions. Your accounts and funds are completely safe. Our team is working on a fix, and we will update you soon. We sincerely apologise and thank you for your patience! Please contact customer service at help@hugosave.com should you face any other issues.
Date: 21 July 2024
We are experiencing a minor issue affecting some clients. You might see a second entry for the same transaction during this period. We are ensuring that you will only be charged once and any duplicate transactions will be reversed by the following day. Please contact customer service at help@hugosave.com should you face any other issues.